Home | KanCare | DCF | KDHE | Office of the Governor

Fax: 785-296-0256

Phone: 785-368-6246

Mail:
Kansas Department for Aging and Disability Services
ATTN: HCBS
503 S. Kansas Ave.
Topeka, KS 66603-3404

Providers

If you have an issue that you have been unable to resolve with a Managed Care Organization, please submit your concern in the Provider Issue Tracking Application.

KanCare

If you have consumer questions or complaints regarding KanCare, please contact the KanCare Ombudsman, Kerrie Bacon, either by phone 855-643-8180 or email. You may also visit the KanCare Ombudsman website.

Home and Community Bases Services (HCBS) provides oversight for a system of community based supports and services for persons in Kansas with disabilities. Information about HCBS waiver programs can be found at the corresponding links for each program listed below. Providers include a variety of not-for-profit and for-profit organizations as well as governmental entities. These services are provided through seven HCBS waiver programs:

• Autism (AU) - child who starts services before age 6
• Frail Elderly (FE) - 65+ years
• Intellectual / Developmentally Disabled (I/DD) - 5+ years
• Physically Disabled (PD) - 16-64 years
• Serious Emotional Disturbance (SED) - 4-18 years
  
• Technology Assisted (TA) - 0-21 years
• Traumatic Brain Injury (TBI) - 16-64 years

This AIR system is designed for KDADS service providers and contractors to report all adverse incidents and serious occurrences involving individuals receiving services from the following KDADS programs: Home and Community Based Services (HCBS) Waivers, Money Follows the Person (MFP), Behavioral Health, Aging and Disability Resource Centers (ADRC), Senior Care Act and Older Americans Act. To learn more about AIR and how to make a report to KDADS, please watch the training video.

Once the video starts, you can click on the YouTube logo at the bottom of the screen to view the video in full screen mode.