Home | KanCare | DCF | KDHE | Office of the Governor

Fax: 785-296-0256

Phone: 785-368-6246

Mail:
Kansas Department for Aging and Disability Services
ATTN: HCBS
503 S. Kansas Ave.
Topeka, KS 66603-3404

NOTE: The HCBS Mailbox is being discontinued. If you have questions about HCBS waiver-related issues, please contact the appropriate waiver program manager. Contact information for program managers can be found here.

Providers

If you have an issue that you have been unable to resolve with a Managed Care Organization, please submit your concern in the Provider Issue Tracking Application.

KanCare

If you have consumer questions or complaints regarding KanCare, please contact the KanCare Ombudsman, Kerrie Bacon, either by phone 855-643-8180 or email. You may also visit the KanCare Ombudsman website.

Home and Community Bases Services (HCBS) provides oversight for a system of community based supports and services for persons in Kansas with disabilities. Information about HCBS waiver programs can be found at the corresponding links for each program listed below. Providers include a variety of not-for-profit and for-profit organizations as well as governmental entities. These services are provided through seven HCBS waiver programs:

• Autism (AU) - child who starts services before age 6
• Frail Elderly (FE) - 65+ years
• Intellectual and Developmental Disability (I/DD) - 5+ years
• Physical Disability (PD) - 16-64 years
• Serious Emotional Disturbance (SED) - 4-18 years
  
• Technology Assisted (TA) - 0-21 years
• Traumatic Brain Injury (TBI) - 16-64 years

The Kansas Department of Health and Environment (KDHE) will submit to the Centers for Medicare and Medicaid Services (CMS) a request to renew the KanCare demonstration under Section 1115(a) of the Social Security Act for five years, effective from January 1, 2019 through December 31, 2023.

The KanCare renewal request will be published on the KanCare website and available for public review on October 27, 2017. KDHE is modifying the public comment period to run from October 27, 2017 until November 26, 2017. Comments will be accepted until November 26, 2017; and the State intends to submit the renewal request no later than December 31, 2017.

The State will maintain and keep current information about the KanCare renewal process and related documents throughout the public comment and review process, during which CMS is reviewing and acting upon the State’s renewal request. This information will continue to be available at the KanCare Renewal page of the KanCare website: http://www.kancare.ks.gov/about-kancare/kancare-renewal.

This AIR system is designed for KDADS service providers and contractors to report all adverse incidents and serious occurrences involving individuals receiving services from the following KDADS programs: Home and Community Based Services (HCBS) Waivers, Money Follows the Person (MFP), Behavioral Health, Aging and Disability Resource Centers (ADRC), Senior Care Act and Older Americans Act. To learn more about AIR and how to make a report to KDADS, please watch the training video.

Once the video starts, you can click on the YouTube logo at the bottom of the screen to view the video in full screen mode.

To locate a provider in your area simply click here and you will be able to search the Provider Resource Connection for providers by county and type of provider.