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Kansas Department for Aging and Disability Services
ATTN: HCBS
503 S. Kansas Ave.
Topeka, KS 66603-3404

Phone: 785-368-6246
Fax: 785-296-0256

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Providers
If you have an issue that you have been unable to resolve with a Managed Care Organization, please submit your concern in the Provider Issue Tracking Application.

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KanCare
If you have consumer questions or complaints regarding KanCare, please contact the KanCare Ombudsman, Kerrie Bacon, either by phone 855-643-8180 or email. You may also visit the KanCare Ombudsman website.

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Home and Community Bases Services (HCBS) provides oversight for a system of community based supports and services for persons in Kansas with disabilities. Information about HCBS waiver programs can be found at the corresponding links for each program listed below. Providers include a variety of not-for-profit and for-profit organizations as well as governmental entities. These services are provided through 10 HCBS waiver programs:

All PD Waiver Meetings: 10 - 11:30 a.m. and 3:30 - 5 p.m.
DATE	CITY	LOCATION
Wednesday, April 24	Olathe	Kansas State University Olathe Room 145 22201 W. Innovation Drive
Thursday, April 25	Wichita	WSU Hughes Metroplex Room 180 5015 East 29th Street N
All PD Waiver Conference Calls: 1 - 2:30 p.m. and 6 - 7:30 p.m.
CONFERENCE CALL	DIAL IN	CONFERENCE CODE
Monday, April 29	877-400-9499	293 449 7250

All FE Waiver Meetings: 1 - 2:30 p.m. and 6 - 7:30 p.m.
DATE	CITY	LOCATION
Wednesday, April 24	Olathe	Kansas State University Olathe Room 145 22201 W. Innovation Drive
Thursday, April 25	Wichita	WSU Hughes Metroplex Room 180 5015 East 29th Street N
All FE Waiver Conference Calls: 1 - 2 p.m. and 6 - 7 p.m.
CONFERENCE CALL	DIAL IN	CONFERENCE CODE
Tuesday, April 30	877-400-9499	293 449 7250

This AIR system is designed for KDADS service providers and contractors to report all adverse incidents and serious occurrences involving individuals receiving services from the following KDADS programs: Home and Community Based Services (HCBS) Waivers, Money Follows the Person (MFP), Behavioral Health, Aging and Disability Resource Centers (ADRC), Senior Care Act and Older Americans Act. To learn more about AIR and how to make a report to KDADS, please watch the training video.

Once the video starts, you can click on the YouTube logo at the bottom of the screen to view the video in full screen mode.